Dispatchers, Except Police, Fire, and Ambulance video

Career Videos >> Transportation, Distribution and Logistics >> Dispatchers, Except Police, Fire, and Ambulance video

Dispatchers are often at the hub of communication -at a taxicab or bus company, as a tow truck dispatcher, or even at a gas and water service company. A dispatcher plays a key role in relaying important information in a timely fashion. Typically, a dispatcher is responsible for all communications within a certain area and is required to keep records, logs and schedules of the calls they receive, the vehicles they monitor and the response to each call. Handling calls efficiently and being able to prioritize them immediately are important skills for a dispatcher, since confusion can result in delays or disruptions of service. Your decisions as a dispatcher affect the company’s ability to operate safely and efficiently, so there is some stress involved, but the satisfaction of being such a vital link can be very rewarding.


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