create the materials that explain how to operate or assemble everything from complex machinery to children’s toys.
Like reporters and journalists, technical writers use the Internet, libraries, and interviews with experts to do their research. Then, like fiction writers, they use their imagination and creativity to find the best way to explain or describe what they’ve learned.
Materials produced include instruction manuals, catalogs, sales literature, and computer documentation, as well as training films, Web pages, and scripts for interactive multi-media presentations recorded on CD-ROMs (“see-dee-rahm”).
At its best, technical material can be as compelling as any novel. It can tell a story that makes readers want to know “what happens next.”
Each project, of course, presents new challenges. Producing material that is both interesting and useful to other people makes being a technical writer a very satisfying profession.