Counter Attendants, Cafeteria, Food Concession, and Coffee video

Career Videos >> Hospitality and Tourism >> Counter Attendants, Cafeteria, Food Concession, and Coffee video


If you like working around food, can deal with pressure and are neat and friendly, you probably have the ingredients to work as a counter attendant at a cafeteria, food concession or coffee shop. This is usually an entry-level position for people with high school degrees. Training takes place on the job. An experienced worker will show you how to take an order… prepare food and beverages… and how to properly serve them. You may have to clean up after patrons, and prepare the dining area for the next customer. You might also be trained to accept payment. That may mean using a cash register or adding machine to total the check…and make change. The work can be tiring—be prepared to spend many hours on your feet. There can also be stress on the job. Customers can be demanding and impatient. If food isn’t served promptly and as specifically ordered, you may have to deal with customer complaints. And since a good part of your pay may come from tips, you need to be able to keep a smile on your face, even after long hours of carrying and bending. This is a good job for someone who needs flexible hours. You can probably work shifts at night or on weekends, keeping weekdays clear to pursue other goals, such as education. You can also use this job as a first step towards a career in food services, one of America’s largest industries.

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