Everyday, millions of riders use subways and streetcars, depending on them to run safely and on-time. The people who help make that happen are Subway and Streetcar Operators. Whether in underground tunnels…on elevated tracks…or the street itself, these conveyances are expected to follow a predetermined schedule. With subways, functions like speed and station stops are increasingly controlled by computer. However, it’s up to the operator to monitor the systems, insuring they are all working properly. Operators also have to watch out for potential hazards; reporting delays and other problems to supervisors or dispatchers. In cases of emergency, operators are expected to calmly and efficiently direct riders to safety. Streetcar operators may collect fares and answer questions from passengers about schedules and routes. Making public announcements is often part of the job. These transportation workers are usually employed by public transit authorities. Shifts include nights, weekends and holidays. A high school education is usually required. Mass transit is the lifeblood of many of our cities and suburbs. Subway and streetcar operators play a major role in helping people get where they need to go.