help desk videos

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+ Help Desk Technician Job Description
In many companies, one job title represents a person who is almost always welcomed with a sigh of relief or an urgent question: the help desk technician. It’s a title that didn’t exist before the computing era made modern offices and small businesses dependent upon the person who can make the computers function. Even though there is “HELP” available within computer software, it’s much more comforting—and efficient—to have a human available to help resolve a problem, fix a glitch, or simply teach the best way to use a program > view more

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