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+ Communications Equipment Operators Job Description
Communications Equipment Operators keep the world talking. They may be switchboard operators, telephone operators, or directory assistance operators. They might work at a company with an internal phone system…or at a global long distance provider…but the basic task is the same: they connect callers with the people they’re trying to reach. These days that process might include a lot of automation, with machines handling key functions such as message taking and routing calls > view more

+ Computer Support Specialists Job Description
Computers are a wonderful tool -- until there's a problem. That's when we can really appreciate the help from an expert. The Computer Support Specialist fields phone calls and e-mails from computer users with a problem. The support specialist must listen carefully, and ask questions clearly and politely to diagnose the nature of the problem. Then, he or she guides the caller through the problem-solving steps > view more

+ Eligibility Interviewers, Government Programs Job Description
One of the great things about America is that it offers help to its residents in need. There are many government assistance programs and agencies that provide benefits. For example, welfare, social security, public housing and employment and training. Determining who is qualified to receive this assistance is the job of Eligibility Interviewers. An interviewer usually works in an office. There, he or she meets with an applicant > view more

+ Entrepreneur Job Description
People willing to take the risk of starting their own businesses are called entrepreneurs. There’s no single road to becoming an entrepreneur. Some may hit upon an idea for a business by creating an item or providing a service for friends. Others may decide to quit working for someone else and strike out on their own. Or they may use their entire savings to buy a franchise, like a fast food restaurant > view more

+ Epidemiologists Job Description
Epidemiologists are like medical detectives--they work to determine who gets diseases, and why. They train through four years of college, and an additional two to four years of master’s degree or doctoral studies. They may specialize in an area such as environmental epidemiology, which looks at the connection between environmental exposure and disease. Most epidemiologists work for federal, state or local government agencies such as the Centers for Disease Control or a local health department > view more

+ First-Line Supervisors/Managers of Retail Sales Workers
Competition among retail stores has never been fiercer. There are more stores than ever selling the identical products at identical prices, often within a few yards of each other. So where do people shop? Much of the time they pick the store with the most knowledgeable, helpful, and friendly sales people. Since retail sales worker supervisors and managers are directly responsible for a store's sales staff, that makes them very important employees indeed > view more

+ Gaming Managers Job Description
There’s a lot going on in a busy casino. Strict laws and smart business practices require close supervision of every aspect of a gambling establishment. Casino and Gaming Managers supervise the supervisors. The manager decides what kinds of gambling will be offered at the casino, and how the games will be operated in accordance with gaming laws. When complaints or questions arise, the manager is the judge of whether house rules and policies are being interpreted correctly > view more

+ Help Desk Technician Job Description
In many companies, one job title represents a person who is almost always welcomed with a sigh of relief or an urgent question: the help desk technician. It’s a title that didn’t exist before the computing era made modern offices and small businesses dependent upon the person who can make the computers function. Even though there is “HELP” available within computer software, it’s much more comforting—and efficient—to have a human available to help resolve a problem, fix a glitch, or simply teach the best way to use a program > view more

+ Interviewers, Except Eligibility and Loan Job Description
Whether making products or making laws, businesses, organizations, and governments all require up-to-date information about the people they serve. They often rely on professional interviewers to get the information. Interviewers usually work by asking a set of prepared questions and then carefully recording the responses. They look for lifestyle information about spending habits, political preferences and the like > view more

+ Locker Room, Coatroom, and Dressing Room Attendants
Certain situations require that we change…or temporarily store…our street clothes while away from home. That’s why we need locker room, coatroom and dressing room attendants. Locker room attendants perform varied tasks in athletic facilities. They assign lockers and rent footwear or other gear. They answer members' questions and explain how equipment is used. They're often responsible for cleaning and maintaining the locker room, including restocking supplies > view more

+ Police, Fire, and Ambulance Dispatchers Job Description
Whenever there’s an emergency, someone has to take the “911” (pronounced: “nine-one-one”) call, get the details from the caller, and decide which resources should be activated and sent to the scene. That’s the job of police, fire, and ambulance dispatchers. Also known as “public safety dispatchers,” these workers need to be able to question callers to determine the nature, seriousness, and location of the emergency > view more

+ Telephone Operators Job Description
It used to be that the telephone operator was the heart and soul of the phone industry. Over the years, as technology became more sophisticated, it began to replace the live voice at the switchboard. But there are some things automated phone systems can’t handle without human help. For example, operators step in when customers are having difficulty finding a phone number. Operators help people place collect or credit card calls > view more