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Company Detail

Name: Excell Data
Location: Irvine, CA
Employment Type: Contract
Job Code: 15346486
Category: Systems Administrator
Post Date: 11/8/2009 at 3:43 AM
Contact Name: SB6386

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Systems Administrator, Unix, Linux, Windows, TCP/IP in Chandler, AZ 85224

Our client is a highly popular online services provider seeking an Administrative resource to contribute to 24x7 operational support of their eCommerce sites and corporate infrastructure, providing troubleshooting of applications and hardware (servers/network devices).

The Associate Systems Administrator must possess significant work experience in a production, mission-critical, revenue-dependent, 24x7 environment. S/He will be accountable for maintaining and updating standards, policies, procedures and documentation. The ASA must be able to follow defined processes to ensure that the production and corporate environments maintain SOX and PCI compliance.

Responsibilities include:
  • Providing internal operational support for a wide variety of clustered systems, stand-alone servers, applications, load balancers, various network LAN/WAN devices, batch processes, and databases for corporate and eCommerce infrastructure
  • Monitoring all systems for failures
  • Investigation of day-to-day live-site issues on eCommerce and corporate systems in a mixed-mode environment
  • Monitoring connectivity health and status of our 3rd party partners
  • Managing and triaging multiple incidents in parallel
  • Providing notification and escalation for maintenance and outage activities
  • Following prescribed procedures and documenting all work performed in the ticketing system

Experience Required

  • 3+ years experience in computer operations, production control or other IT related field
  • Knowledge of Windows 2000, Windows 2003, Windows XP, UNIX and Linux operating systems required
  • Familiarity with Windows 2000, Windows 2003, or Windows XP basic troubleshooting
  • Basic understanding of TCP/IP networking, single domain model concepts (AD) and share/file access security concepts
  • Familiarity with Unix basic troubleshooting
  • Technical hardware and software expertise and ability to install and configure software deployments
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Excellent problem solving and troubleshooting abilities
  • Ability to multitask and work as team or individual contributor
  • Bachelor's Degree preferred or equivalent experience